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Refund Policy

Last Updated: August 2026

We offer a 7-day full refund for unused purchases. If no credits from your purchase have been consumed, email us within 7 days for a complete refund.

Refund Eligibility

✓ Eligible for Refund

No credits used from the purchase, and request made within 7 days.

✗ Not Eligible

Any credit from the purchase has been consumed, or the request is made after 7 days.

What Counts as "Unused"?

  • No credits from that purchase have been consumed.
  • Once a session is activated and credits deducted, the purchase becomes non-refundable.
  • Partial refunds for remaining credits are not issued.
  • Limited to one refund per person (not per account).

Tip: Try our Free Plan before purchasing to test the platform thoroughly.

Exceptions & Compensation

We cannot refund consumed credits, but we provide credit compensation for genuine technical failures:

  • Server Faults — Downtime or critical errors during your session.
  • Billing Errors — Duplicate or incorrect charges.

What We Do Not Cover

  • Dissatisfaction with AI-generated answers or feedback.
  • Not securing a job offer or a desired outcome.
  • "Change of mind" after credits have been used.
  • Interruptions from your own internet or hardware.

Support Contact

Response within 48 hours