Refund Policy

Last Updated: January 2026

Strict No-Refund Policy

All purchases are final. When you purchase a plan, you receive credits that do not expire.

Why No Refunds?

Costly AI infrastructure: Our service incurs real-time costs from AI providers (OpenAI/Anthropic) as soon as you use it.

Free Trial Available: Everyone gets a 10-minute free trial to confirm the app works for them before paying.

Exceptions & Compensation

While we do not offer monetary refunds, we provide credit compensation for genuine technical failures:

🚨

Server Faults

If our servers were down during your interview.

💳

Billing Errors

Duplicate charges or incorrect amounts.

What We Do Not Cover

Disliking specific AI answers
Not getting the job offer
"Change of mind" after buying
Your own internet connection issues

Consumer Rights

This policy is compliant with the Consumer Protection Act, 2019 (India) and the IT Act, 2000. For unresolved disputes, you may approach the appropriate consumer forum.

Support Contact

Email for claims: support@interviewgpt.in
Response time: Within 48 hours