Refund Policy

Last Updated: June 2026

Strict No-Refund Policy

All purchases are final. Credit packs grant fixed wallet minutes. Unlimited passes grant access for the purchased validity window.

Why No Refunds?

Costly AI infrastructure: Our service incurs real-time costs from Vercel AI Gateway and its model providers as soon as you use it.

Free Plan Available: The pricing page shows the current free plan allowance so users can confirm the app works for them before paying.

Exceptions & Compensation

While we do not offer monetary refunds, we provide credit compensation for genuine technical failures:

🚨

Server Faults

If our servers were down during your interview.

💳

Billing Errors

Duplicate charges or incorrect amounts.

What We Do Not Cover

Disliking specific AI answers
Not getting the job offer
"Change of mind" after buying
Your own internet connection issues

Consumer Rights

This policy is compliant with the Consumer Protection Act, 2019 (India) and the IT Act, 2000. For unresolved disputes, you may approach the appropriate consumer forum.

Support Contact

Email for claims: support@interviewgpt.in
Response time: Within 48 hours